No need to visit Post Office. Now download savings account interest certificate via netbanking

In a big relief for Post Office Savings Bank (POSB) accountholders, the Postal Department has decided to allow interest certificate download through the Post Office's internet banking portal. This decision will especially benefit senior citizen POSB accountholders as they will not need to visit the post office branch for an interest certificate.

"For the convenience of the Internet Banking customers, provisions have been made for E-Banking users for downloading the lnterest Certificate through Internet Banking portal and the patch for the same has been deployed on 30.04.2025," the Department of Post (DoP) said in an internal order to all Post Office Head of Circles/Regions on May 7, 2025.

Earlier, in November 20221, the Post Office had issued a Standard Operating Procedure (SOP) for the issue of interest certificates to POSB depositors by generating it from Finacle CBS at the Post Office level. Now this certificate can be downloaded via netbanking.

How to download the interest certificate?

The DoP said that internet banking customers do not need to visit a post office to get their interest certificate. They can download the interest certificate for the previous financial year and the current financial year from the internet banking portal.

"Henceforth, DOP Internet Banking customers can download the Interest Certificate for the Previous Financial Year and Current Financial Year from the Internet Banking portal, without visiting the post office," the DoP said.

To download the interest certificate, internet banking users should first log in to the portal. After that, they can click on the "Interest Certificate" option provided under the "Accounts" tab.

Why is the POSB interest certificate download relevant?