TCS inks pact with Europe’s Vantage Tower for digital services platform; check key details

The deal with TCS aims to streamline service processes for property owners, enhance retention, and strengthen telecom site partnerships for Vantage Towers across Europe. India’s largest service provider firm will also deploy TCS Crystallus for Telecom, an industry-specific offering designed to accelerate digital transformation.

“The partnership builds on the long-standing relationship between TCS and Vantage Towers, signalling a deeper collaboration focused on creating value through technology-driven offerings,” TCS said in a statement to the exchanges.

Leveraging its deep telecom expertise, TCS will collaborate with ServiceNow, a leading digital workflow and business service platform, to revolutionise the service experience, enabling landowners to raise requests seamlessly.

Commenting on the development, Akhilesh Tiwari, President, Communications, Media and Information Services (CMI) at TCS, said: “Our strong partnership with ServiceNow will enable sustained ideation and innovation aligned to Vantage Towers’ growth and transformation imperatives.”

Through this programme, property owners across eight markets in Europe will benefit from round-the-clock personalised access to customer support via their preferred channels.

"Long-term relationships with our landlords are a win-win situation for both sides, and, in addition, the foundation for a successful network expansion and digitalisation in Europe. This joint project underscores our commitment to operational excellence and reinforces our promise of stable partnerships based on high-quality service experience and transparency,” said Tobias Steining, chief digital officer of Vantage Towers.

Vantage Towers is a leading tower company in Europe with more than 86,000 sites in ten countries, connecting people, businesses and devices in cities and rural areas. The company was founded in 2020 and is headquartered in Düsseldorf.

Shares of TCS on Wednesday closed 0.71% higher at ₹3,557 apiece on the National Stock Exchange. The company had touched its 52-week low of ₹3,457 on February 28, 2025.

Its market capitalisation stood at ₹12.86 lakh crore.

The stock has been under pressure for some time, but it rose for a third straight session on Wednesday. In the last month, since February 5, the scrip has lost as much as 13%. Since March 5, 2024, the stock has declined 11.34%.